Our goal is to create trust based on the following values :
- Our independence and impartiality;
- The skills of the staff involved;
- The transparency with which decisions are taken;
- The confidentiality of the information received;
- Our handling of customer complaints
CNPP Cert. undertakes to :
- implement a management system of its activities in accordance with the requirements of the international standards ISO / IEC 17021, ISO / IEC 17024 and ISO / IEC 17065,
- maintain an organization based on our values and focused on continuous improvement,
- develop our business in a European and international approach,
- ensure the independence and impartiality of CNPP Cert. for all of its activities,
- involve all of our staff in order to create trust and in particular avoid any conflict of interest.
(excerpt from the Manual of certification activities - January 2015)
In the same section:
Back to the page "Our Commitments"