Our trust marks


Our goal is to create trust based on the following values :

  • Our independence and impartiality;
  • The skills of the staff involved;
  • The transparency with which decisions are taken;
  • The confidentiality of the information received;
  • Our handling of customer complaints
CNPP Cert. has set up an organization based on these values at every level, demonstrating to all of our stakeholders that our certification activities are trustworthy, quality services. These values are recognized through the accreditation of our main activities.

CNPP Cert. undertakes to : 

  • implement a management system of its activities in accordance with the requirements of the international standards ISO / IEC 17021, ISO / IEC 17024 and ISO / IEC 17065,
  • maintain an organization based on our values and focused on continuous improvement,
  • develop our business in a European and international approach,
  • ensure the independence and impartiality of CNPP Cert. for all of its activities,
  • involve all of our staff in order to create trust and in particular avoid any conflict of interest.
(excerpt from the Manual of certification activities - January 2015)

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