CNPP Strategy: Horizon 2028

carte d'identité cnpp

In an increasingly dynamic environment, disrupted by various crises—health, security, geopolitical, and climatic—CNPP adapts and continues its transformation through its Ambition 2028 plan initiated in 2019.

 

This is an ambitious and sustainable development trajectory, aiming to "create an environment of trust for everyone"—for our teams, clients, and partners.

To achieve this goal, CNPP is currently deploying five strategic priorities.

Five Strategic Priorities

People at the Core of Our Strategy

One of the keys to the success of our Ambition 2028 plan lies in our ability to retain teams, develop expertise and skills, and attract new talent, while considering new aspirations regarding Quality of Work Life (QWL) and Corporate Social Responsibility (CSR).
 

Our plan projects nearly 550 employees by 2026—a significant human challenge to meet.

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Towards a Customer-Centric Organization

To best meet the expectations of our clients today and tomorrow, and to seize new opportunities, CNPP places the client at the heart of its focus.
 

This objective materialized in 2022 with the deployment of the Boost plan:
 

   

  • Reorganization of CNPP activities around three business units

 

Des activités simplifiées pour un meilleur parcours clients

 

  • Creation of a Development and Customer Relations Department (DDRC) grouping commercial, marketing and communication, innovation and development, and public relations functions.

It continues today with an action plan focused on improving the CNPP customer experience, enhancing team skills, and fostering proximity between business expertise and commercial teams to ensure better understanding of client needs, greater responsiveness, and a strengthened global approach.

Growth: A Development Ambition Serving Risk Management

In a context where risks are multiplying and prevention is more than ever a determinant of organizational resilience, growth is a strong marker of Ambition 2028.

 

It aims to support our clients in anticipating and managing new risk challenges.

Within this growth strategy, we have defined six strategic development areas for the coming years:

Additionally, our teams work daily to strengthen CNPP's historical offerings such as fire safety and occupational health and safety.

 

Innovation: Building the CNPP of Tomorrow

Vision stratégique CNPP

Building Ambition 2028 also means committing to research and developing new CNPP offerings to meet future expectations.

A major milestone in this effort was the creation of the Innovation and Development Department (IDD) in 2019, later reinforced within the Development and Customer Relations Department. Each year, the IDD oversees dozens of projects and coordinates monitoring and innovation through dedicated committees.

The topics addressed by the IDD are closely linked to strategic development areas and focus on two major ongoing transformation challenges:

  • Risks related to digital development: Cybersecurity, Artificial Intelligence...
  • Risks related to the ecological transition: new energies, climate risks.

Digital Transformation as a Lever for Growth and Performance

Digital transformation is a true lever for increasing the value of our offerings and improving performance.

By leveraging new skills and tools, we enrich our offerings with digital solutions, particularly in training.

We have an ambitious digital roadmap ahead that will enable us to reach a new level of agility and performance.

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